A journey through the Setoo Platform

No one understands consumers better than Businesses (B2Cs).To address the consumers’ real concerns, Setoo puts in the hands of the B2Cs the power to defineand distribute insurance, guarantee and assistance products.These products safeguard their customer experience against potentially adverse events.

POTENTIAL ADVERSE EVENTS AND CONSUMERS’ CONCERNS

Lost luggage

Bad weather

Concert canceled

Supplier Insolvency

Event cancellation

Missed connection

Late delivery

No snow

Travel price decrease

Setoo Platform

The Insurance Product Factory

The Setoo automated platform simplifies insurance complexity to empower Businesses to seamlessly create endless tailor-made insurance and protection products that deliver a superior Customer Experience and unprecedented business value.

Superior Customer Experience

Integrated in theconsumer's journey
Pay for exactlywhat you need
Assistance atcritical moments
Transparent processwith clear pricing
Full automaticrefund with no claim
Pro-actively receivealternative suggestions

Business Benefits

Revenue accelerator
Customer Loyalty
Differentiation
Conversion
Creativity
innovation

Market Insights

of concerned travelers would not buy cancellation packages
of people booking event tickets in advance are concerned by bad weather on the day of the event
of consumers are concerned by long and bureaucratic refund claim processes
Only 13% of US travelers always purchase travel insurance
of travelers do not buy travel insurance because of high price and lack of coverage awareness
of on-line buyers never received the products they purchased on C2C e-commerce sites

What consumers say about Setoo-based Protection products

These numbers and quotes are based on an independent survey conducted in the UK and the US in 2017

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