Setoo - Turning insurance into products consumers love

Setoo to Merge with Pattern
to create a global leader of
Embedded Insurance.

Read the Press Release

A journey through the Setoo Platform

Setoo™ is an insurance platform that enables ancillary revenue growth for travel and leisure e-businesses by providing them the ability to create and distribute personalized insurance products that precisely address their customers' concerns

See our Platform in Action

POTENTIAL ADVERSE EVENTS AND REAL CONSUMERS’ CONCERNS

Lost luggage

Bad weather

Concert canceled

Supplier Insolvency

Trip cancellation

Missed connection

Delay

No ski

Travel price decrease

Setoo Platform

The Insurance Product Factory

Setoo's insurance-as-a-service platform allows e-businesses to independently create and distribute personalized, claims-free insurance products elegantly integrated into the digital customer journey within minutes.

PROVIDE A DELIGHTFUL CUSTOMER EXPERIENCE

Integrated in theconsumer's journey

Pay for exactlywhat you need

Assistance atcritical moments

Transparent processwith clear pricing

Full automaticrefund with no claim

Pro-actively receivealternative suggestions

Our Customers

Customer Testimonials

“At Issta, we focus all our efforts on delivering the most enjoyable holiday experience. With the flexibility and broad range of protection and insurance products provided through Setoo’s platform – also including lounge access in case of flight delay and more – we are confident we will meet our strategic goals and help increase customer loyalty. The full control over the platform combined with our in-depth understanding of customers’ concerns while travelling allow us to create the protection products we know are best-suited to each type of Issta traveller.”

Nevo Gal - Vice President of Business Development and Board Member - Issta

“At the time of booking, the Setoo platform will offer a wide choice of insurance options to meet varied trips and needs. We already have a robust portfolio of insurance products for the travel industry. Thanks to this partnership, we will be able to expand to new channels, such as offering a car-hire insurance option on CheckMyTrip. Based on feedback from travel agents, we can leverage Setoo's unique AI capabilities to quickly launch insurance products that meet travelers' needs,"

Peter Altmann, Head of Mobility & Insurance, Hospitality, Amadeus.

“We are delighted to partner with Setoo, their solutions are in line with our goal of building a dynamic platform that is constantly evolving and responding immediately to the new trends and challenges faced by our partners. The advanced technological tools we offer to our partner network substantially enhance their services, by creating new sources of income and allowing them access to the global digital market at a time when the tourism industry needs it more than ever."

Guk Michael Mavropoulos, CEO of Liknoss

"This initiative with Setoo creates new opportunities to drive ancillary offers and also boosts our brand loyalty by providing our customers with more personalized and hassle-free products. Setoo's platform enables the flexibility to constantly test new products that can protect our customers from unforeseen events, optimizing performance and conversion.”

Guk Kim, Chief Growth Officer - Last Minute

“The weather is an especially important consideration for campers, who are more exposed to the elements than other holidaymakers. Because of this, we have been searching for a weather protection product for some years before finding exactly what we needed in Setoo’s rainy day protection. Setoo’s innovative platform will ensure we continue to create a great experience for our customers while driving additional business for Campings.com.”

Jerome Mercier, CEO - Campings.com

"At Invia Flights Germany we pride ourselves in offering our customers perfectly tailored solutions. Setoo's parametric-based platform facilitates our approach, enabling us to serve our customers' needs even better. We have implemented Setoo's platform and began offering protections such as flight delay and cancellation. With numerous options to build and test additional new products, we provide more intelligent products within the customer journey. I'm confident we'll enjoy enhanced brand loyalty and therefore see increased conversions."

Balint Gyemant, CEO - Invia Flights Germany

“At Issta, we focus all our efforts on delivering the most enjoyable holiday experience. With the flexibility and broad range of protection and insurance products provided through Setoo’s platform – also including lounge access in case of flight delay and more – we are confident we will meet our strategic goals and help increase customer loyalty. The full control over the platform combined with our in-depth understanding of customers’ concerns while travelling allow us to create the protection products we know are best-suited to each type of Issta traveller.”

Nevo Gal - Vice President of Business Development and Board Member - Issta

“At the time of booking, the Setoo platform will offer a wide choice of insurance options to meet varied trips and needs. We already have a robust portfolio of insurance products for the travel industry. Thanks to this partnership, we will be able to expand to new channels, such as offering a car-hire insurance option on CheckMyTrip. Based on feedback from travel agents, we can leverage Setoo's unique AI capabilities to quickly launch insurance products that meet travelers' needs,"

Peter Altmann, Head of Mobility & Insurance, Hospitality, Amadeus.

“We are delighted to partner with Setoo, their solutions are in line with our goal of building a dynamic platform that is constantly evolving and responding immediately to the new trends and challenges faced by our partners. The advanced technological tools we offer to our partner network substantially enhance their services, by creating new sources of income and allowing them access to the global digital market at a time when the tourism industry needs it more than ever."

Guk Michael Mavropoulos, CEO of Liknoss

"This initiative with Setoo creates new opportunities to drive ancillary offers and also boosts our brand loyalty by providing our customers with more personalized and hassle-free products. Setoo's platform enables the flexibility to constantly test new products that can protect our customers from unforeseen events, optimizing performance and conversion.”

Guk Kim, Chief Growth Officer - Last Minute

“The weather is an especially important consideration for campers, who are more exposed to the elements than other holidaymakers. Because of this, we have been searching for a weather protection product for some years before finding exactly what we needed in Setoo’s rainy day protection. Setoo’s innovative platform will ensure we continue to create a great experience for our customers while driving additional business for Campings.com.”

Jerome Mercier, CEO - Campings.com

"At Invia Flights Germany we pride ourselves in offering our customers perfectly tailored solutions. Setoo's parametric-based platform facilitates our approach, enabling us to serve our customers' needs even better. We have implemented Setoo's platform and began offering protections such as flight delay and cancellation. With numerous options to build and test additional new products, we provide more intelligent products within the customer journey. I'm confident we'll enjoy enhanced brand loyalty and therefore see increased conversions."

Balint Gyemant, CEO - Invia Flights Germany

“At Issta, we focus all our efforts on delivering the most enjoyable holiday experience. With the flexibility and broad range of protection and insurance products provided through Setoo’s platform – also including lounge access in case of flight delay and more – we are confident we will meet our strategic goals and help increase customer loyalty. The full control over the platform combined with our in-depth understanding of customers’ concerns while travelling allow us to create the protection products we know are best-suited to each type of Issta traveller.”

Nevo Gal - Vice President of Business Development and Board Member - Issta

Industry Recognition - Our Awards

Our Partners

Growth Manager at Setoo

Setoo stands for simplicity. In French, C’est tout means that’s it! Our name symbolizes the way we manage to transform cumbersome and complex insurance processes into simple protection products. Our vision is to create a world where personalized protections are easy, transparent and available to consumers at the right time and best price. Setoo’s fully automated SaaS platform helps e-businesses increase revenue from ancillary services and provide an outstanding customer journey experience. Funded by Kamet, AXA’s Insurtech startup studio, Setoo is headquartered in London with offices in Tel-Aviv and Paris.

Setoo is seeking for a super Growth Manager to work with our customers and help them use our platform in order to sell more of Setoo’s products. The Growth Manager will be responsible for all aspects of transforming a prospect to an ongoing successful customer. The right candidate will help Setoo’s customers generate better conversion rates from new ancillary revenues. The Growth Manager will thrive to become our customers’ trusted partner by maximizing the value they extract from Setoo’s platform, while keeping customers engaged and satisfied at each step of the journey. The role includes defining and managing all key touchpoints with customers to ensure Setoo is delivering the best possible customer experience.

RESPONSIBILITIES:

Understand customers’ key needs and identify opportunities to grow their business.
Build and execute a plan for ongoing improvement of business results achieved with Setoo’s platform. This includes analyzing data from conversions, defining new ideas and testing them.
Proactively identify and correct issues that could affect customer satisfaction or retention, and drive action to improve customer experience.
Work with UX engineers to define a great user experience that generates optimized conversion.
Help drive customer references and case studies.

QUALIFICATIONS:

5+ years of relevant experience in working for a leading global B2C online company as a growth manager, product manager or commercial manager responsible for generating ancillary revenues.
Data driven – master data, statistical reasoning, with ability to define tests for improved conversions.
Strong UX and consumer messaging experience.
Highly organized and attentive to detail.
Diplomacy, tact and poise under pressure when working through customer issues.
English at mother tongue level, additional European languages an advantage.
Experience in e-commerce, Travel Industry; experience with Fintech or Insurance – an advantage.
Embrace the start-up atmosphere.
Location of position: Tel Aviv, London, Paris or Berlin. Willingness to travel.
Consultative approach and high sensitivity towards customer needs and intentions.
Education: University graduate; MBA – big plus.