A journey through the Setoo Platform
No one understands consumers better than Businesses (B2Cs).To address the consumers’ real concerns, Setoo puts in the hands of the B2Cs the power to defineand distribute insurance, guarantee and assistance products.These products safeguard their customer experience against potentially adverse events.
POTENTIAL ADVERSE EVENTS AND CONSUMERS’ CONCERNS
Lost luggage
Bad weather
Concert canceled
Supplier Insolvency
Event cancellation
Missed connection
Late delivery
No snow
Travel price decrease
Setoo Platform
The Insurance Product Factory
The Setoo automated platform simplifies insurance complexity to empower Businesses to seamlessly create endless tailor-made insurance and protection products that deliver a superior Customer Experience and unprecedented business value.
Superior Customer Experience
Integrated in theconsumer's journey
Pay for exactlywhat you need
Assistance atcritical moments
Transparent processwith clear pricing
Full automaticrefund with no claim
Pro-actively receivealternative suggestions
Business Benefits
Revenue accelerator
Customer Loyalty
Differentiation
Conversion
Creativity
innovation
Market Insights
of concerned travelers would not buy cancellation packages
of people booking event tickets in advance are concerned by bad weather on the day of the event
of consumers are concerned by long and bureaucratic refund claim processes
Only 13% of US travelers always purchase travel insurance
of travelers do not buy travel insurance because of high price and lack of coverage awareness
of on-line buyers never received the products they purchased on C2C e-commerce sites
What consumers say about Setoo-based Protection products
These numbers and quotes are based on an independent survey conducted in the UK and the US in 2017
Our Partners
