Vision

At Setoo, we believe that building protection solutions should be done by organizations that are the most highly trusted by consumers to care, understand and anticipate their individual concerns. When it comes to creating tailor-made protection packages, B2Cs can safely promise and deliver an exceptional end-to-end customer experience.

Our Value Proposition

With our strong insurance domain expertise, we support digital businesses throughout the product lifecycle-from ideation to production and integration- to offer an infinite number of protection packages at the most suitable price.

Value proposition for Businesses

Businesses launching tailored Protection solutions will generate new revenue streams and increase on-line sales conversion. The power to stay close and tuned into consumer’ expectations helps businesses gain market differentiation, create higher barriers to entry for the competition and enjoy formidable reputation.
Adding protection coverage to new offerings usually takes months and it is a complex process. As a result, the take rate of standard insurance, such as travel insurance, is still very low, at an estimate of 5 to 7 %, according to industry sources.
By streamlining the customer engagement process with simplified insurance contracts, the overall take rate is expected to increase and positively impact the bottom line.
With our marketing oriented approach, we are able to help our customers define and deploy profitable and targeted protection products. The Setoo-based protection packages are quickly becoming one of the most innovative solution in the marketers’ tool box.

Fast-time-to-market

Cost-effective

Easy to implement

Predictability

Flexibility

Value Proposition for Consumers

The Setoo solutions enable consumers to finally know what their protection exactly covers and to be assured that their package protects them for exactly what they need.
Consumers will no more feel left alone to deal with issues occurring when consuming goods or services purchased online. The Businesses they bought from will provide all the support required with alternative offers and immediate refund without any long and cumbersome claim processes.
This Aha moment in time of need transforms a challenging situation into a truly unique and unprecedented delightful experience. 

Easy
engagement

No need
to claim

Transparent
process

Full automatic
refund

Protection
at critical moments

VALUE PROPOSITION FOR INSURANCE

The most pressing and strategic challenges faced by insurers are expanding distribution channels and continuously creating new and compelling insurance products.
With Setoo, insurers get access to an endless amount of creative protection products processed on the Platform, as well as a very broad distribution network. Risk carriers also enjoy all of the exciting Insurtech business upside at a minimum operational burden and with no risk of fraud (consumers can’t affect the event resulting in loss).
By improving the loss ratio predictability, Setoo enables insurers to have a better control on the financial impact of the insurance products they are backing. To summarize, insurers can focus on carrying the risk with high level of precision and Setoo takes care of the rest including :

Product design

Distribution

Risk transfer

Event tracking

Situation management

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Tel-Aviv

The Mixer
Rokach Blvd 101
Tel Aviv-Yafo
6153101, Israel

London

30 Bankside Court, Station Fields

Kidlington

Oxfordshire

OX5 1JE

Paris

30 rue Fortuny
75017 Paris
France

©2018 Setoo Limited, a company registered in England at 30 Bankside, Stationfields, Kidlington OX5 1JE. Registered number: 11187028. Setoo Limited is part of the Setoo Group Limited. Setoo Limited is an Appointed Representative of Resolution Compliance Limited, which is authorised and regulated by the Financial Conduct Authority. Resolution Compliance Limited is on the Financial Services Register under number 574048 (http://www.fca.org.uk/ ). Resolution Compliance is registered in England and Wales under company number 07895493 at 12-16 Addiscombe Road, Croydon CR0 0XT. Setoo Limited is regulated by the Financial Conduct Authority FRN: 801225. Setoo SAS France is part of the Setoo Group, an insurance broker registered with ORIAS, registration number: 18004300.

Growth Manager at Setoo

Setoo stands for simplicity. In French, C’est tout means that’s it! Our name symbolizes the way we manage to transform cumbersome and complex insurance processes into simple protection products. Our vision is to create a world where personalized protections are easy, transparent and available to consumers at the right time and best price. Setoo’s fully automated SaaS platform helps e-businesses increase revenue from ancillary services and provide an outstanding customer journey experience. Funded by Kamet, AXA’s Insurtech startup studio, Setoo is headquartered in London with offices in Tel-Aviv and Paris.

Setoo is seeking for a super Growth Manager to work with our customers and help them use our platform in order to sell more of Setoo’s products. The Growth Manager will be responsible for all aspects of transforming a prospect to an ongoing successful customer. The right candidate will help Setoo’s customers generate better conversion rates from new ancillary revenues. The Growth Manager will thrive to become our customers’ trusted partner by maximizing the value they extract from Setoo’s platform, while keeping customers engaged and satisfied at each step of the journey. The role includes defining and managing all key touchpoints with customers to ensure Setoo is delivering the best possible customer experience.

RESPONSIBILITIES:

  • Understand customers’ key needs and identify opportunities to grow their business.
  • Build and execute a plan for ongoing improvement of business results achieved with Setoo’s platform. This includes analyzing data from conversions, defining new ideas and testing them.
  • Proactively identify and correct issues that could affect customer satisfaction or retention, and drive action to improve customer experience.
  • Work with UX engineers to define a great user experience that generates optimized conversion.
  • Help drive customer references and case studies.

QUALIFICATIONS:

  • 5+ years of relevant experience in working for a leading global B2C online company as a growth manager, product manager or commercial manager responsible for generating ancillary revenues.
  • Data driven – master data, statistical reasoning, with ability to define tests for improved conversions.
  • Strong UX and consumer messaging experience.
  • Highly organized and attentive to detail.
  • Diplomacy, tact and poise under pressure when working through customer issues.
  • English at mother tongue level, additional European languages an advantage.
  • Experience in e-commerce, Travel Industry; experience with Fintech or Insurance – an advantage.
  • Embrace the start-up atmosphere.
  • Location of position: Tel Aviv, London, Paris or Berlin. Willingness to travel.
  • Consultative approach and high sensitivity towards customer needs and intentions.
  • Education: University graduate; MBA – big plus.